1. Information We Collect
Lumarra collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email, phone number)
- Business information (company name, services offered)
- Customer interaction data through our AI assistants
- Calendar and appointment data (when you connect Google Calendar)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process appointments and manage customer interactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Train and improve our AI models (using anonymized data)
3. Google Calendar Integration
When you connect your Google Calendar, we access only the calendar data necessary to:
- Sync appointments between Lumarra and Google Calendar
- Check availability for scheduling
- Send appointment reminders
We use OAuth 2.0 for secure authentication and never store your Google password.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
5. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Disconnect third-party integrations at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@lumarra.app
Address: Lumarra, Inc.
United States